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FAQs

• Can I buy the frames alone?

  Want to get some glasses and don’t require a prescription? Choose “Non-prescription” lenses while in the “Usage” section of our lens selection process.

  You should also select this option if you plan on taking your frame to an optician and have your lenses fitted by them since we do not offer frames without lenses.

  You can remove your lenses at home once your order has arrived.

• What about prescription sunglasses?

  We have a huge selection of men’s and women’s sunglasses styles, with over 12 unique tinting options. You can also turn any eyeglasses frame into a pair of shades with our sun tint option!

• Can I purchase lenses by themselves?

  Unfortunately we are unable to sell lenses independent of their frame.

• Will I have to pay any taxes or customs duties?

  It depends on the destination. All orders outside of the US, Canada, and Australia are shipped as duties, customs, and taxes unpaid. In the event that your order is charged taxes or customs duties, you will be responsible for all expenses incurred, which will be non-refundable.

• What is your return policy?

  We guarantee the quality of our eyewear. If you are not happy with your glasses, simply contact us for a refund or a replacement!

  We have 14-Day Free Returns, which allows you to make an equal exchange or return within 2 weeks — no questions asked.

  Our 365-Day Guarantee means you are eligible for a one-time replacement pair within 12 months. P.S. A one-time replacement pair will be only issued if there are clear defects in material and workmanship, and does not cover damage caused by accidents, negligence, or improper care.

• How long do I have to wait for my glasses after I have ordered them?

  The anticiaption is half the fun! Your order will be delivered within 7 – 14 business days.